Items where Author is "Willcocks, Leslie P."

Oshri, Ilan, Kotlarsky, Julia and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2022) The handbook of global outsourcing and offshoring. Palgrave Macmillan, Cham, CH. ISBN 9783031120336

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2021) A digital catch-22: after the crisis, who’s betting on digital transformation? LSE Business Review (16 Feb 2021). Blog Entry.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2020) Digital transformation is difficult. Which technologies to bet on? LSE Business Review (10 Dec 2020). Blog Entry.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2020) Covid-19 may exacerbate the digital divide among businesses. LSE Business Review (03 Sep 2020). Blog Entry.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2020) Covid-19: business must get ready for the new abnormal. LSE Business Review (02 Jun 2020). Blog Entry.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2020) The Covid-19 pandemic shines a spotlight on the systemic risk to global business. LSE Business Review (28 Apr 2020). Blog Entry.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2020) Remote working: here to stay? LSE Business Review (02 Apr 2020). Blog Entry.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Craig, Andrew (2020) Business automation in investment banking: fast forward…. or not? LSE Business Review (27 Jan 2020). Blog Entry.

Lioliou, Eleni and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2019) Global outsourcing discourse: exploring modes of IT governance. Palgrave Macmillan, London, UK. ISBN 9783319740447

Scheepers, Rens, Lacity, Mary C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2018) Cognitive automation as part of Deakin University’s digital strategy. MIS Quarterly Executive, 17. ISSN 1540-1960

Lacity, Mary and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2018) Robotic process and cognitive automation: the next phase. SB Publishing, Ashford, UK. ISBN 9780995682016

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2018) Global business management foundations. 4th edition. SB Publishing, Ashford, UK. ISBN 9780956414533

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Lacity, Mary and Craig, Andrew (2017) Robotizing global financial shared services at Royal DSM. Paper Series in Financial Services (Automation #46). The Capco Institute, London, UK.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Gunkel, G. and Lacity, Mary (2017) Cognitive automation at Zurich Insurance. The Outsourcing Unit Working Research Paper Series. LSE Outsourcing Unit, London School of Economics and Political Science, London, UK.

Lacity, Mary and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2017) Robotic process automation and risk mitigation: the definitive guide. SB Publishing, Ashford, UK. ISBN 9780995682030

Gozman, Daniel, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Craig, Andrew (2017) Business continuity management part 1: from risk to resilience. The Outsourcing Unit Working Research Paper Series (17/02). LSE Outsourcing Unit, London School of Economics and Political Science, London, UK.

Gozman, Daniel, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Craig, Andrew (2017) Business continuity management part 2: cases and lessons. The Outsourcing Unit Working Research Paper Series (17/03). LSE Outsourcing Unit, London School of Economics and Political Science, London, UK.

Mingers, John and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2017) An integrative semiotic methodology for IS research. Information and Organization, 27 (1). pp. 17-36. ISSN 1471-7727

Lacity, Mary and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2017) Conflict resolution in business services outsourcing relationships. Journal of Strategic Information Systems. ISSN 0963-8687

Lacity, Mary, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Craig, Andrew (2017) Service automation: cognitive virtual agents at SEB Bank. The Outsourcing Unit Working Research Paper Series (17/01). LSE Outsourcing Unit, London School of Economics and Political Science, London, UK.

Lacity, Mary C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2016) A new approach to automating services. MIT Sloan Management Review, 58 (1). pp. 41-49. ISSN 1532-9194

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary (2016) Service automation robots and the future of work. SB Publishing, Ashford, UK. ISBN 9780956414564

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Lacity, Mary and Craig, Andrew (2015) The IT function and robotic process automation. The Outsourcing Unit Working Research Paper Series (15/05). London School of Economics and Political Science, London, UK.

Lacity, Mary, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Craig, Andrew (2015) Robotic process automation: mature capabilities in the energy sector. The Outsourcing Unit Working Research Paper Series (15/06). London School of Economics and Political Science, London, UK.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary (2015) Nine likely scenarios arising from the growing use of robots. LSE Business Review (29 Sep 2015). Website.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary C. (2015) Businesses will increasingly use robots to deal with theexplosion of data. LSE Business Review (15 Sep 2015). Website.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Lacity, Mary and Craig, Andrew (2015) Robotic process automation at Xchanging. The Outsourcing Unit Working Research Paper Series (15/03). London School of Economics and Political Science, London, UK.

Lacity, Mary and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2015) Nine keys to world-class business process outsourcing. Bloomsbury (Firm), London, UK. ISBN 9781472918482

Lacity, Mary, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Craig, Andrew (2015) Robotic process automation at Telefónica O2. The Outsourcing Unit Working Research Paper Series (15/02). London School of Economics and Political Science, London, UK.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Lacity, Mary and Craig, Andrew (2015) South Africa’s BPO service advantage: becoming strategic in the global marketplace. Palgrave Macmillan, London, UK. ISBN 9781137474049

Oshri, Ilan, Kotlarsky, Julia and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2015) The handbook of global outsourcing and offshoring. Third edition. Palgrave Macmillan, London, UK. ISBN 9781137437426

Lacity, Mary and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2014) Nine practices for best-in-class BPO performance. MIS Quarterly Executive, 13 (3). pp. 131-146. ISSN 1540-1960

Bhimani, Alnoor ORCID: 0000-0002-1884-5840 and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2014) Digitisation, ‘big data’ and the transformation of accounting information. Accounting and Business Research, 44 (4). 469 - 490. ISSN 0001-4788

Mingers, John and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2014) An integrative semiotic framework for information systems: the social, personal and material worlds. Information and Organization, 24 (1). pp. 48-70. ISSN 1471-7727

Lioliou, Eleni, Zimmermann, Angelika, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Gao, Lan (2014) Formal and relational governance in IT outsourcing: substitution, complementarity and the role of the psychological contract. Information Systems Journal, 24 (6). pp. 503-535. ISSN 1350-1917

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Venters, Will ORCID: 0000-0001-8329-729X and Whitley, Edgar A. ORCID: 0000-0003-1779-0814 (2014) Moving to the cloud corporation: how to face the challenges and harness the potential of cloud computing. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137347466

Mingers, John, Mutch, A. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2013) Critical realism in information systems research. MIS Quarterly: Management Information Systems, 37 (3). pp. 795-802. ISSN 0276-7783

Lacity, Mary and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2013) Outsourcing business processes for innovation. MIT Sloan Management Review, 54 (3). pp. 63-69. ISSN 1532-9194

Oshri, Ilan, Kotlarsky, Julia and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2013) Advances in global sourcing: models, governance, and relationships: 7th global sourcing workshop 2013 Val d'Isère, France, March 11-14, 2013 revised selected papers. Lecture Notes in Business Information Processing, 163. ISSN 1865-1348

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Venters, Will ORCID: 0000-0001-8329-729X and Whitley, Edgar A. ORCID: 0000-0003-1779-0814 (2013) Cloud computing as innovation: studying diffusion. Lecture Notes in Business Information Processing, 163. pp. 117-131. ISSN 1865-1348

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Venters, Will ORCID: 0000-0001-8329-729X and Whitley, Edgar A. ORCID: 0000-0003-1779-0814 (2013) Cloud computing as innovation: studying diffusion. In advances in global sourcing: models, governance and relationships. In: Oshri, Ilan, Kotlarsky, Julia and Willcocks, Leslie P., (eds.) Advances in Global Sourcing. Models, Governance, and Relationships. Lecture notes in business information processing (163). Springer Berlin / Heidelberg, London, UK, pp. 117-131. ISBN 9783642409509

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Venters, Will ORCID: 0000-0001-8329-729X and Whitley, Edgar A. ORCID: 0000-0003-1779-0814 (2013) Cloud sourcing and innovation: slow train coming? A composite research study. Strategic Outsourcing: an International Journal, 6 (2). pp. 184-202. ISSN 1753-8297

Cordella, Antonio ORCID: 0000-0002-4468-7807 and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) Government policy, public value and IT outsourcing: the strategic case of ASPIRE. Journal of Strategic Information Systems, 21 (4). pp. 295-307. ISSN 0963-8687

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Oshri, Ilan and Hindle, John (2012) Best of breed versus bundled services. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Lacity, Mary C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) Preface: advanced outsourcing practice: rethinking ITO, BPO and cloud services. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Lacity, Mary C., Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Solomon, Stan (2012) Robust practices from two decades of ITO and BPO research. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Venters, Will ORCID: 0000-0001-8329-729X, Whitley, Edgar A. ORCID: 0000-0003-1779-0814 and Hindle, John (2012) Shifting to cloud services: current challenges and future opportunities. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Lacity, Mary C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) What providers say about establishing the outsourcing arrangement. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary C. (2012) What providers say about managing outsourced services. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Griffiths, Catherine (2012) Capabilities – the neglected role of middle management in outsourcing and offshoring. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Venters, Will ORCID: 0000-0001-8329-729X, Whitley, Edgar A. ORCID: 0000-0003-1779-0814, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Hindle, John (2012) Cloud on the landscape - promises and challenges. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Whitley, Edgar A. ORCID: 0000-0003-1779-0814 and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) Innovation - step change in outsourcing: towards collaborative innovation. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary C. (2012) Introduction: the emerging IT outsourcing landscape. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Lacity, Mary C., Khan, Shaji A., Yan, Aihua and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) Mapping the IT outsourcing landscape: review and future directions. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Abbott, Pamela, Zheng, Yingqin, Dhu, Rajesh and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) Offshoring – cross cultural strategies. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Kovasznai, Dorottya and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) Projects – managing escalation in IT outsourcing. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Lacity, Mary C., Khan, Shaji A. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) Theory in outsourcing: the new challenge. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Venters, Will ORCID: 0000-0001-8329-729X and Whitley, Edgar A. ORCID: 0000-0003-1779-0814 (2012) Cloud and the future of business: from costs to innovation: part four: innovation. . Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Venters, Will ORCID: 0000-0001-8329-729X and Whitley, Edgar A. ORCID: 0000-0003-1779-0814 (2012) Cloud and the future of business: from costs to innovation: part three: impact. . Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Venters, Will ORCID: 0000-0001-8329-729X and Whitley, Edgar A. ORCID: 0000-0003-1779-0814 (2012) Cloud and the future of business: from costs to innovation: part two: challenges. . Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK.

Lacity, Mary, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Khan, Shaji (2011) Beyond transaction cost economics: towards an endogenous theory of information technology outsourcing. Journal of Strategic Information Systems, 20 (2). pp. 139-157. ISSN 0963-8687

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2011) Austerity will lead to further government outsourcing, but key lessons need to be learnt to avoid the mistakes of the past. British Politics and Policy at LSE (12 May 2011). Website.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Oshri, Ilan, Kotlarsky, Julia and Rottman, Joseph W. (2011) Outsourcing and offshoring engineering projects: understanding the value, sourcing models, and coordination practices. IEEE Transactions on Engineering Management, 58 (4). pp. 706-716. ISSN 0018-9391

Whitley, Edgar A. ORCID: 0000-0003-1779-0814 and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2011) Achieving step-change in outsourcing maturity: toward collaborative innovation. MIS Quarterly Executive, 10 (3). pp. 95-109. ISSN 1540-1960

Lacity, Mary C., Solomon, Stan, Yan, Aihua and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2011) Business process outsourcing studies: a critical review and research directions. Journal of Information Technology, 26 (4). pp. 221-258. ISSN 0268-3962

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Venters, Will ORCID: 0000-0001-8329-729X and Whitley, Edgar A. ORCID: 0000-0003-1779-0814 (2011) Cloud and the future of business: from costs to innovation: part five: management. . Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Venters, Will ORCID: 0000-0001-8329-729X and Whitley, Edgar A. ORCID: 0000-0003-1779-0814 (2011) Cloud and the future of business: from costs to innovation: part one: promise. . Accenture In association with The Outsourcing Unit London School of Economics and Political Science, London, UK.

Lacity, Mary, Khan, Shaji, Yan, Aihua and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2010) A review of the IT outsourcing empirical literature and future research directions. Journal of Information Technology, 25 (4). pp. 395-433. ISSN 0268-3962

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Griffiths, Catherine (2010) The crucial role of middle management in outsourcing. MIS Quarterly Executive, 9 (3). pp. 177-193. ISSN 1540-1960

Seddon, P. B., Reynolds, Peter and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2010) Post-merger IT integration: a comparison of two case studies. In: PACIS 2010 - 14th Pacific Asia Conference on Information Systems, 2010-07-09 - 2010-07-12, Taipei, Taiwan, Province of China, TWN.

Cordella, Antonio ORCID: 0000-0002-4468-7807 and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2010) ICTs, marketization and bureaucracy in the UK public sector: the ASPIRE contract. In: 4th Global Sourcing Workshop, 2010-03-22 - 2010-03-25, Zermatt, Switzerland, CHE. (Submitted)

Cordella, Antonio ORCID: 0000-0002-4468-7807 and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2010) Outsourcing, bureaucracy and public value: reappraising the notion of the “contract state”. Government Information Quarterly, 27 (1). pp. 82-88. ISSN 0740-624X

Lioliou, Eleni and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2010) Portfolios of control: researching discourses in IT outsourcing. In: Oshri, Ilan and Julia, Kotlarsky, (eds.) Global Sourcing of Information Technology and Business Processes: Lecture Notes in Business Information Processing. Global Sourcing of Information Technology and Business Processes,55. Springer, Berlin, pp. 103-118. ISBN 9783642154164

Lacity, Mary C., Khan, Shaji A. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2009) A review of the IT outsourcing literature: insights for practice. Journal of Strategic Information Systems, 18 (3). pp. 130-146. ISSN 0963-8687

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary (2009) The practice of outsourcing: from information systems to BPO and offshoring. Palgrave Macmillan, London, UK. ISBN 9780230205413

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Whitley, Edgar A. ORCID: 0000-0003-1779-0814 (2009) Developing the information and knowledge agenda in information systems: insights from philosophy. Information Society, 25 (3). pp. 190-197. ISSN 0197-2243

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Griffiths, Catherine and Kotlarsky, Julia (2009) Beyond BRIC: offshoring in non-BRIC countries: Egypt – a new growth market: an LSE Outsourcing Unit report January 2009. An LSE Outsourcing Unit report. London School of Economics and Political Science, London, UK.

Oshri, Ilan, Kotlarsky, Julia, Rottman, Joseph W. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2009) Global sourcing: recent trends and issues. Information Technology and People, 22 (3). pp. 192-200. ISSN 0950-3845

Lacity, Mary and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2008) Information systems and outsourcing: studies in theory and practice. Palgrave Macmillan, London, UK. ISBN 9780230205376

Oshri, Ilan, Kotlarsky, Julia and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2008) Missing links: building critical social ties for global collaborative work. Communications of the ACM, 51 (4). pp. 76-81. ISSN 0001-0782

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Whitley, Edgar A. ORCID: 0000-0003-1779-0814 and Avgerou, Chrisanthi ORCID: 0000-0002-8814-453X (2008) The ranking of top IS journals: a perspective from London School of Economics. European Journal of Information Systems, 17 (2). pp. 163-168. ISSN 0960-085X

Kotlarsky, Julia, Van Fenema, Paul C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2008) Developing a knowledge-based perspective on coordination: the case of global software projects. Information and Management, 45 (2). pp. 96-108. ISSN 0378-7206

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Feeny, David and Lacity, Mary (2008) Transforming human resource processes through outsourcing: enterprise partnership at BAE Systems. In: Grover, Varun and Markus, M. L., (eds.) Business Process Transformation. Advances in management information systems. M.E. Sharpe, Inc., Armonk, NY, USA. ISBN 9780765611918

Cordella, Antonio ORCID: 0000-0002-4468-7807 and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2008) E-Bureaucracy and the new service delivery state: balancing outsourcing and in-house operations. In: Contini, Francesco and Lanzara, Giovan Francesco, (eds.) Ict and Innovation in the Public Sector : European Perspectives in the Making of E-Government. Technology, work and globalization series. Palgrave Macmillan, Basingstoke, UK. ISBN 023022489X

Lacity, Mary, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Rottman, J (2008) Global outsourcing of back office services: lessons, trends and enduring challenges. Strategic Outsourcing: an International Journal, 1 (1). pp. 13-34. ISSN 1753-8297

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Oshri, Ilan and Kotlarsky, Julia (2007) Expertise management in a distributed context: the case of offshore IT outsourcing. In: Virtuality and Virtualization. IFIP International Federation for Information Processing. Springer Berlin / Heidelberg, pp. 295-314. ISBN 9780387730240

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Cullen, Sara and Seddon, Peter B. (2007) IT outsourcing configuration : case research into structural attributes and consequences. In: European Conference in Information Systems (ECIS), 2007-06-07 - 2007-06-09, St. Gallen, Switzerland, CHE.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Reynolds, Peter (2007) IT outsourcing and rebuilding core capabilities at Commonwealth Bank Australia: case research 1997-2007. In: 3rd, International Conference on Outsourcing of Information Services (ICOIS), 2007-05-01, Heidelberg, Germany, DEU.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Finnegan, David (2007) Implementing CRM - from technology to knowledge. John Wiley series in information systems. John Wiley & Sons, Chichester, UK. ISBN 9780470065266

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Cullen, Sara and Lacity, Mary (2007) The CEO guide to selecting effective suppliers. . Logica, London, UK.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Cullen, Sara (2007) The CEO role in delivering strategic advantage. The outsourcing enterprise (1). Logica in association with Warwick Business School, London, UK.

Seddon, Peter B, Cullen, Sara and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2007) Does Domberger's theory of 'the contracting organization' explain why organizations outsource IT and the levels of satisfaction achieved? European Journal of Information Systems, 16 (3). pp. 237-257. ISSN 0960-085X

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Reynolds, Peter and Feeny, David (2007) Evolving IS capabilities to leverage the external IT services market. MIS Quarterly Executive, 6 (3). pp. 127-145. ISSN 1540-1960

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Oshri, Ilan and Kotlarsky, Julia (2007) Global software development: exploring socialization in strategic distributed projects. Journal of Strategic Information Systems, 16 (1). pp. 25-49. ISSN 0963-8687

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Lacity, Mary and Cullen, S (2007) Information technology sourcing: fifteen years of learning. In: Mansell, Robin, (ed.) Oxford Handbook of Information and Communication Technologies. Oxford University Press, Oxford, UK, pp. 244-272. ISBN 9780199266234

Oshri, Ilan, Kotlarsky, Julia and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2007) Managing dispersed expertise in IT offshore outsourcing, lessons from Tata consultancy services. MIS Quarterly Executive, 6 (2). pp. 53-65. ISSN 1540-1960

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2007) Offshore, nearshore, bestshore - are you sure? Mutual Fund Technologies Focus, Winter (2007). pp. 54-56.

Kotlarsky, Julia, Oshri, Ilan and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2007) Social ties in globally distributed software teams: beyond face-to-face meetings. Journal of Global Information Technology Management, 10 (4). pp. 7-34. ISSN 1097-198X

Kotlarsky, Julia, Van Fenema, Paul C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2006) Case research in global software projects: coordinating through knowledge. In: International Conference in Information Systems (ICIS), 2006-12-10 - 2006-12-13, Wisconsin, United States, USA.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Feeny, David (2006) IT outsourcing and core IS capabilities: challenges and lessons at Dupont. Information Systems Management, 23 (1). pp. 49-56. ISSN 1058-0530

Feeny, David, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary (2006) Business process outsourcing, knowledge and innovation - a study of enterprise partnership. In: Hirschheim, Rudy, Heinzl, Armin and Dibbern, Jens, (eds.) Information Systems Outsourcing: Enduring Themes, New Perspectives, and Global Challenges. Springer Berlin / Heidelberg, Berlin, UK, pp. 543-582. ISBN 9783540348757

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary (2006) Global sourcing of business and IT services. Palgrave Macmillan, Basingstoke. ISBN 9780230006591

Gray, Paul, Lyytinen, Kalle J., Saunders, Carol S., Watson, Richard T., Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Zwass, Vladimir (2006) How shall we manage our journals in the future: a discussion of Richard T. Watson's proposals at ICIS 2004. Communications of the Association for Information Systems, 18 (14). pp. 275-295. ISSN 1529-3181

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Feeny, David and Olson, Nancy (2006) Implementing core IS capabilities: Feeny–Willcocks IT governance and management framework revisited. European Management Journal, 24 (1). pp. 28-37. ISSN 0263-2373

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Finnegan, David (2006) Knowledge sharing issues in the introduction of a new technology. Journal of Enterprise Information Management, 19 (6). pp. 568-590. ISSN 1741-0398

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2006) Michel Foucault in the social study of ICTs: critique and reappraisal. Social Science Computer Review, 24 (3). pp. 274-295. ISSN 0894-4393

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Feeny, David (2006) Retained capabilities for IT and back-office outsourcing. MIS Quarterly Executive. ISSN 1540-1960

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Cullen, S. and Seddon, P. (2006) What is IT outsourcing success? a multi-dimensional perspective. In: Proceedings of the Thirty-Eighth Hawaii International Conference on Systems Sciences. IEEE, Honolulu, USA.

Ciborra, Claudio and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2006) The mind or the heart?: it depends on the (definition of) situation. Journal of Information Technology, 21 (3). pp. 129-139. ISSN 0268-3962

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Cullen, S. and Lacity, M. (2006) The outsourcing enterprise: selecting and leveraging supplier capabilities. In: Mediterranean Conference on Information Systems, 2006-10-05 - 2006-10-09, Venice, Italy, ITA.

Lacity, Mary, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Feeny, David (2006) The twelve supplier capabilities: part I. . Cutter Consortium, Arlington, MA., USA.

Lacity, Mary, Feeny, David and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2006) The twelve supplier capabilities: part II. . Cutter Consortium, Arlington, MA., USA.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Hindle, J. and Feeny, David (2005) IT and business process outsourcing: the knowledge potential. IT Management Select, 11 (4). pp. 75-83. ISSN 1383-9667

Oshri, Ilan, Kotlarsky, Julia and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2005) Before, during, and after face-to-face meetings: lifecycle of social ties in globally distributed teams. In: International Conference on Information Systems, 2005-12-11 - 2005-12-14, Las Vegas, United States, USA.

Cullen, Sara, Seddon, Peter B. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2005) IT outsourcing configuration : research into defining and designing outsourcing arrangements. Journal of Strategic Information Systems, 14 (4). pp. 357-387. ISSN 0963-8687

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2005) Risk and ICTS. In: Hoque, Faisal, Sambamurthy, V., Zmud, Robert, Trainer, Tom and Wilson, Carl, (eds.) Winning the Three-Legged Race: When Business and Technology Run Together. Prentice-Hall, Inc., New York, USA, pp. 167-169. ISBN 9780131877269

Finnegan, David and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2005) Knowledge issues in the introduction of CRM systems: tacit knowledge, psychological contracts, subcultures and impacts. In: The 13th European Conference on Information Systems, 2005-05-26 - 2005-05-28, Regensburg, Germany, DEU. (Submitted)

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2005) Eye of the market 2 - social capital: the London insurance market's secret weapon? . Knowledge Capital Partners, London, UK.

Cullen, Sara, Seddon, Peter and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2005) Managing outsourcing: the lifecycle imperative. MIS Quarterly Executive, 4 (1). ISSN 1540-1960

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2005) Myth understanding. Outsourcing Essentials, 3 (4).

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Lacity, Mary and Kern, T. (2005) Netsourcing: survey and critique. Journal of Global Information Management. ISSN 1062-7375

Feeny, David, Lacity, Mary and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2005) Taking the measure of outsourcing providers. MIT Sloan Management Review, 46 (3). pp. 41-48. ISSN 1532-9194

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Cullen, Sara (2005) The power of relationships. The outsourcing enterprise (2). Logica in association with the London School of Economics, London, UK.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Plant, Robert (2004) The e-sourcing opportunity: from projects to ASPs and value networks. In: Currie, Wendy, (ed.) Value Creation for E-Business Models. Butterworth, Oxford, UK, pp. 253-282. ISBN 9780750661409

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Mingers, John (2004) Social theory and philosophy for information systems. Wiley series in information systems. John Wiley & Sons, Chichester, UK. ISBN 9780470851173

Sauer, C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2004) Strategic alignment revisited: connecting organisational architecture and IT infrastructure. In: The Thirty-Seventh Hawaii International Conference on Systems Sciences, 2004-01-05 - 2004-01-08, Hawaii, United States, USA. (Submitted)

Plant, Robert and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2004) The sourcing of ebusiness projects: research into practice. In: The Thirty-Seventh Hawaii International Conference on Systems Sciences, 2004-01-05 - 2004-01-08, Hawaii, United States, USA. (Submitted)

Lacity, M., Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Feeny, D. (2004) BPO as enterprise partnership: the BAE-Xchanging transformation strategy for HR procurement. In: Brudenall, Peter, (ed.) Technology and Offshore Outsourcing Strategies. Palgrave Macmillan, pp. 133-161. ISBN 9781403946195

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2004) Eye of the market 1 - the London insurance market: modernisation or muddle? . Knowledge Capital Partners, London, UK.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Hindle, John, Feeny, David and Lacity, Mary (2004) IT and business process outsourcing: the knowledge potential. Information Systems Management, 21 (3). pp. 7-15. ISSN 1058-0530

Cullen, Sara and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2004) IT outsourcing: carving the right strategy. General Management Review, 2004 (Jan-Ma). pp. 1-6.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Hindle, J., Feeny, D. and Lacity, M. (2004) Leveraging knowledge through outsourcing: enterprise partnering in the London insurance market. In: Lawson, R., (ed.) Achieving Competitive Advantage Through Collaborative Partnerships. CxO, London, UK.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Feeny, D. (2004) Managing strategic IT projects: CLASS (a) the Norwich Union experience. European Case Clearing House, Cranfield, UK.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Feeny, D. (2004) Managing strategic IT projects: CLASS (b) the IBM experience. European Case Clearing House, Cranfield, UK.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2004) Offshore, onshore: are you sure? Information Economics Journal, 1 (3). ISSN 1740-7052

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Lacity, M. and Feeny, D. (2004) Transforming a human resource function through outsourcing: the BAE systems - xchanging enterprise partnership. European Case Clearing House, Cranfield, UK.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Feeny, D. (2003) Implementing core IT capabilities. In: Society for Information Management Conference, 2003-12-01, Seattle WA, United States, USA. (Submitted)

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Hindle, John, Feeny, David and Lacity, Mary (2003) Knowledge in outsourcing: the missed business opportunity. Knowledge Management, 7 (2). ISSN 1369-1368

Lacity, Mary, Feeny, David and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2003) Transforming a back-office function: lessons from BAE Systems' experience with an enterprise partnership. MIS Quarterly Executive, 2 (2). pp. 86-103. ISSN 1540-1960

Sauer, Chris and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2003) Establishing the business of the future: the role of organizational architecture and information technologies. European Management Journal, 21 (4). pp. 497-508. ISSN 0263-2373

Plant, Robert, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Olson, Nancy (2003) Managing e-business performance: towards a revised balanced scorecard approach. Information Systems and E-Business Management, 1 (3). pp. 265-281. ISSN 1617-9846

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Plant, Robert (2003) How corporations e-source: from business technology projects to value networks. Information Systems Frontiers, 5 (2). pp. 175-193. ISSN 1387-3326

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Sauer, C. (2003) Building a platform for e-business: business and technology choices. In: Chowdury, Subir, (ed.) Next Generation Business Handbook. John Wiley & Sons, Chichester, UK, pp. 1183-1198. ISBN 9780471669968

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2003) IT and business process outsourcing in Europe, USA and Australia: recent research. In: Knowledge Intensive Services and Changing Organisational Forms, 2003-11-26 - 2003-11-27, Manchester, United Kingdom, GBR. (Submitted)

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2003) IT outsourcing myths: too good to be false. Information Economics Journal, 1 (2). ISSN 1740-7052

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary (2003) Information technology sourcing reflections. Wirtschaftsinformatik, 45 (2). pp. 115-125. ISSN 0937-6429

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Cullen, Sara (2003) Intelligent IT outsourcing: eight building blocks for success. Computer weekly professional. Butterworth, Oxford. ISBN 9780750656511

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2003) Outsourcing and knowledge: the missed opportunity. Information Economics Journal, 1 (1). ISSN 1740-7052

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Seddon, Peter B and Shanks, Graeme (2003) Second wave enterprise resource planning systems: implementing for effectiveness. Cambridge University Press, Cambridge. ISBN 9780521819022

Hindle, John, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Feeny, David and Lacity, Mary (2003) Value-added outsourcing at Lloyd's and BAE Systems. Knowledge Management Review, 6 (4). pp. 28-31. ISSN 1369-7633

Kern, Thomas, Kreijger, Jeroen and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2002) Exploring ASP as sourcing strategy: theoretical perspectives, propositions for practice. Journal of Strategic Information Systems, 11 (2). pp. 153-177. ISSN 0963-8687

Kern, Thomas, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary (2002) Application service provision: risk assessment and mitigation. MIS Quarterly Executive, 1 (2). pp. 113-126. ISSN 1540-1960

Kern, Thomas and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2002) Exploring relationships in IT outsourcing: the interaction approach. European Journal of Information Systems, 11 (1). pp. 3-19. ISSN 0960-085X

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2002) How radical was IT-enabled BPR? Evidence on financial and business impacts. International Journal of Flexible Manufacturing Systems, 14 (1). pp. 11-31. ISSN 0920-6299

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Kern, Thomas (2002) Contract, control and 'presentation' in IT outsourcing: research in thirteen organizations. In: Tan, Felix. B, (ed.) Advanced Topics in Global Information Management. Advanced topics in global information management series. Idea Group Publishing, Hershey, PA, pp. 227-249.

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Olson, Nancy and Petherbridge, Peter (2002) Making IT count: strategy, delivery infrastructure. Butterworth, Oxford, UK. ISBN 075064821X

Seddon, Peter B., Graeser, Valerie and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2002) Measuring organizational IS effectiveness: an overview and update of senior management perspectives. Database for Advances in Information Systems, 33 (2). pp. 11-28. ISSN 0095-0033

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Kern, Thomas and Lacity, Mary (2002) Netsourcing. Financial times (Prentice Hall). Prentice-Hall, Inc., New York. ISBN 9780130923554

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary (2002) Survey of IT outsourcing experiences in US and UK organizations. In: Tan, Felix. B, (ed.) Advanced Topics in Global Information Management. Advanced topics in global information management series. Idea Group Publishing, Hershey, pp. 160-189.

Sauer, Chris and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2002) The evolution of the organizational architect. MIT Sloan Management Review, 43 (3). pp. 41-49. ISSN 1532-9194

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Kern, Thomas and Van Heck, E. (2002) The winner's curse in IT outsourcing: strategies for avoiding relational trauma. California Management Review, 44 (2). pp. 47-69. ISSN 0008-1256

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Plant, Robert (2001) Pathways to e-business leadership: getting from Bricks to Clicks. In: Brynjolfsson, Erik and Urban, Glen. L, (eds.) Strategies for E-Business Success. The Jossey-Bass business & management series. Jossey-Bass, San Francisco, CA, pp. 115-138. ISBN 9780787958480

Francalanci, Chiara, Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Kern, Thomas (2001) Internet and the horizontal integration of IT businesses. European Management Journal, 19 (2). pp. 145-156. ISSN 0263-2373

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Graeser, Valerie (2001) Delivering IT and e-business value. Computer weekly professional. Butterworth, Oxford. ISBN 9780750647441

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary (2001) Global IT outsourcing: search for business advantage. John Wiley & Sons, Chichester, UK. ISBN 9780471899594

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2001) Outsourcing IT and e-business. In: Remenyi, Dan and Brown, Ann, (eds.) Make or Break Issues in It Management. Computer weekly professional (1st). Butterworth, Oxford, pp. 17-40. ISBN 9780750650342

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Plant, Robert (2001) Pathways to e-business leadership: getting from bricks to clicks. MIT Sloan Management Review, 42 (3). pp. 50-59. ISSN 1532-9194

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Kern, Thomas (2001) The relationship advantage: information technologies, sourcing and management. Oxford University Press, Oxford, UK. ISBN 9780199241927

Sauer, Chris and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2000) Moving to e-business. Random House (Firm), London, UK. ISBN 0712669833

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lester, Stephanie (1999) Beyond the IT productivity paradox: assessment issues. Wiley series in information systems. John Wiley & Sons, Chichester. ISBN 9780471986928

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (1999) Evaluating the outcomes of information systems plans. In: Galliers, Robert D., Leidner, Dorothy E. and Baker, B.S.H, (eds.) Strategic Information Management: Challenges and Strategies in Managing Information Systems. Butterworth, Oxford, UK, pp. 271-290. ISBN 075063975x

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Feeny, David (1999) Rethinking capabilities and skills in the information systems function. In: Currie, Wendy and Galliers, Robert D., (eds.) Rethinking Mis. Oxford University Press, Oxford, pp. 444-473. ISBN 9780198775324

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Lester, Stephanie and Graeser, Valerie (1998) Cybernomics and IT productivity: not business as usual. European Management Journal, 16 (3). pp. 272-283. ISSN 0263-2373

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Currie, W. (1998) Analysing IT outsourcing decisions in the context of size, interdependency and risk. Information Systems Journal, 8 (2). pp. 119-143. ISSN 1350-1917

Christiaanse, Ellen, O'Callaghan, Ramon, Whitley, Edgar A. ORCID: 0000-0003-1779-0814 and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (1998) Panel: doing and writing up case research: issues and practices. In: Baets, Walter R. J., (ed.) Proceedings of the 6th European Conference on Information Systems: 4-6 June 1998. Euro-Arab Management School, University Aix-Marseille II, Aix-en-Provence, France, p. 1751. ISBN 9788492383306

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary (1998) Strategic sourcing of information systems. Wiley series in information systems. John Wiley & Sons, Chichester, UK. ISBN 047197787X

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lester, S. (1997) In search of IT productivity: assessment issues. Journal of the Operational Research Society, 48 (11). pp. 1082-1094. ISSN 0160-5682

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Griffiths, Catherine (1997) Management and risk issues in major IT projects. In: Willcocks, Leslie P., Feeny, David and Islei, G, (eds.) Managing Information Technology as a Strategic Resource. McGraw-Hill Publishing Company, Maidenhead, UK, pp. 203-237. ISBN 9780077093648

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Feeny, D and Islei, G (1997) Managing information technology as a strategic resource. McGraw-Hill Publishing Company, Maidenhead. ISBN 007709364X 978-0077093648

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Fitzgerald, Guy (1996) IT outsourcing and the changing shape of the information systems function. In: Earl, Michael, (ed.) Information Management: the Organizational Dimension. Oxford University Press, Oxford, pp. 270-294. ISBN 9780198257608

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554, Lacity, Mary and Feeny, David (1996) Sourcing information technology capability. A decision-making framework. In: Earl, Michael, (ed.) Information Management: the Organizational Dimension. Oxford University Press, Oxford, UK, pp. 399-425. ISBN 9780198257608

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (1995) Investing in information systems: evaluation and management. Chapman and Hall, London, UK. ISBN 041272670X

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (1994) Managing information systems in UK public administration - trends and future prospects. Public Administration, 72 (1). pp. 13-32. ISSN 0033-3298

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Mason, D. (1993) Systems analysis, systems design. Alfred Waller, Henley, U.K.. ISBN 872474098

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (1992) Strategy development and delivery: dealing with the IT evaluation question. In: Brown, A, (ed.) Creating Business-Based It Strategies. UNICOM applied information technology series (14). Chapman and Hall, Dordrecht, NL, pp. 105-134. ISBN 9780412459108

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Mason, David (1988) New technology, human resources and workplace relations. The role of management. Employee Relations, 10 (6). pp. 3-8. ISSN 0142-5455

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Mason, David (1987) Computerising work: people, systems design and workplace relations. Paradigm Publishing Company, London, UK. ISBN 0948825650

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Mason, David (1987) Computerising: lessons from the DHSS pensions strike. Employee Relations, 9 (1). pp. 17-22. ISSN 0142-5455