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Global outsourcing of back office services: lessons, trends and enduring challenges

Lacity, Mary, Willcocks, Leslie P. and Rottman, J (2008) Global outsourcing of back office services: lessons, trends and enduring challenges. Strategic Outsourcing Journal, 1 (1). pp. 13-34. ISSN 1753-8297

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Item Type: Article
Official URL: http://www.emeraldinsight.com/1753-8297.htm
Additional Information: © 2008 Emerald Group
Library of Congress subject classification: H Social Sciences > HD Industries. Land use. Labor
Sets: Research centres and groups > Information Systems and Innovation Group
Departments > Management
Rights: http://www.lse.ac.uk/library/usingTheLibrary/academicSupport/OA/depositYourResearch.aspx
Date Deposited: 26 May 2009 13:16
URL: http://eprints.lse.ac.uk/24103/

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