Willcocks, Leslie P. 
ORCID: 0000-0003-2572-9554, Lacity, Mary and Craig, Andrew
(2015)
South Africa’s BPO service advantage: becoming strategic in the global marketplace.
Palgrave Macmillan, London, UK.
ISBN 9781137474049
Abstract
Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.
| Item Type: | Book |
|---|---|
| Official URL: | https://www.palgrave.com/gp |
| Additional Information: | © 2015 The Authors |
| Divisions: | Management |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Date Deposited: | 09 May 2018 14:08 |
| Last Modified: | 15 Sep 2023 21:56 |
| URI: | http://eprints.lse.ac.uk/id/eprint/87833 |
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