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What providers say about managing outsourced services

Willcocks, Leslie P. and Lacity, Mary C. (2012) What providers say about managing outsourced services. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization . Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

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Item Type: Book Section
Official URL: http://www.palgrave.com/
Additional Information: © 2012 The Authors
Library of Congress subject classification: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
T Technology > T Technology (General)
Sets: Research centres and groups > Information Systems and Innovation Group
Departments > Management
Rights: http://www.lse.ac.uk/library/usingTheLibrary/academicSupport/OA/depositYourResearch.aspx
Date Deposited: 30 May 2012 10:37
URL: http://eprints.lse.ac.uk/44177/

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