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Robotic process automation at Telefónica O2

Lacity, Mary, Willcocks, Leslie P. and Craig, Andrew (2015) Robotic process automation at Telefónica O2. The Outsourcing Unit Working Research Paper Series (15/02). The London School of Economics and Political Science, London, UK.

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Item Type: Monograph (Working Paper)
Official URL:
Additional Information: © 2015 The Authors
Divisions: Management
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Sets: Departments > Management
Date Deposited: 26 Nov 2015 16:22
Last Modified: 14 Feb 2020 00:49

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