E-Bureaucracy and the new service delivery state: balancing outsourcing and in-house operations

Cordella, Antonio and Willcocks, Leslie P. (2008) E-Bureaucracy and the new service delivery state: balancing outsourcing and in-house operations. In: Contini, Francesco and Lanzara, Giovan Francesco, (eds.) ICT and innovation in the public sector : European perspectives in the making of E-government. Technology, work and globalization series . Palgrave Macmillan Ltd, Basingstoke, UK. ISBN 023022489X

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Item Type:	Book Section
Official URL:	http://www.palgrave.com/
Additional Information:	© 2008 Macmillan Publishers Ltd
Library of Congress subject classification:	H Social Sciences > H Social Sciences (General)
Sets:	Research centres and groups > Information Systems and Innovation Group
Rights:	http://www.lse.ac.uk/library/rights/LSERO.htm
URL:	http://eprints.lse.ac.uk/20978/

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