Items where Author is "Lacity, Mary C."

Article

Scheepers, Rens, Lacity, Mary C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2018) Cognitive automation as part of Deakin University’s digital strategy. MIS Quarterly Executive, 17. ISSN 1540-1960

Lacity, Mary C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2016) A new approach to automating services. MIT Sloan Management Review, 58 (1). pp. 41-49. ISSN 1532-9194

Lacity, Mary C., Solomon, Stan, Yan, Aihua and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2011) Business process outsourcing studies: a critical review and research directions. Journal of Information Technology, 26 (4). pp. 221-258. ISSN 0268-3962

Lacity, Mary C., Khan, Shaji A. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2009) A review of the IT outsourcing literature: insights for practice. Journal of Strategic Information Systems, 18 (3). pp. 130-146. ISSN 0963-8687

Book Section

Lacity, Mary C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) Preface: advanced outsourcing practice: rethinking ITO, BPO and cloud services. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Lacity, Mary C., Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Solomon, Stan (2012) Robust practices from two decades of ITO and BPO research. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Lacity, Mary C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) What providers say about establishing the outsourcing arrangement. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary C. (2012) What providers say about managing outsourced services. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary C. (2012) Introduction: the emerging IT outsourcing landscape. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Lacity, Mary C., Khan, Shaji A., Yan, Aihua and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) Mapping the IT outsourcing landscape: review and future directions. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Lacity, Mary C., Khan, Shaji A. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) Theory in outsourcing: the new challenge. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Online resource

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary C. (2015) Businesses will increasingly use robots to deal with theexplosion of data. LSE Business Review (15 Sep 2015). Website.