Items where Author is "Lacity, Mary C."

Scheepers, Rens, Lacity, Mary C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2018) Cognitive automation as part of Deakin University’s digital strategy. MIS Quarterly Executive, 17. ISSN 1540-1960

Lacity, Mary C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2016) A new approach to automating services. MIT Sloan Management Review, 58 (1). pp. 41-49. ISSN 1532-9194

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary C. (2015) Businesses will increasingly use robots to deal with theexplosion of data. LSE Business Review (15 Sep 2015). Website.

Lacity, Mary C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) Preface: advanced outsourcing practice: rethinking ITO, BPO and cloud services. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Lacity, Mary C., Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Solomon, Stan (2012) Robust practices from two decades of ITO and BPO research. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Lacity, Mary C. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) What providers say about establishing the outsourcing arrangement. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary C. (2012) What providers say about managing outsourced services. In: Lacity, Mary C. and Willcocks, Leslie P., (eds.) Advanced Outsourcing Practice: Rethinking Ito, Bpo and Cloud Services. Technology, work and globalization. Palgrave Macmillan, Basingstoke, UK. ISBN 9781137005571

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Lacity, Mary C. (2012) Introduction: the emerging IT outsourcing landscape. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Lacity, Mary C., Khan, Shaji A., Yan, Aihua and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) Mapping the IT outsourcing landscape: review and future directions. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Lacity, Mary C., Khan, Shaji A. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2012) Theory in outsourcing: the new challenge. In: Willcocks, Leslie P. and Lacity, Mary C., (eds.) The New It Outsourcing Landscape: From Innovation to Cloud Services. Palgrave Macmillan, Basingstoke, UK. ISBN 9780230358812

Lacity, Mary C., Solomon, Stan, Yan, Aihua and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2011) Business process outsourcing studies: a critical review and research directions. Journal of Information Technology, 26 (4). pp. 221-258. ISSN 0268-3962

Lacity, Mary C., Khan, Shaji A. and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2009) A review of the IT outsourcing literature: insights for practice. Journal of Strategic Information Systems, 18 (3). pp. 130-146. ISSN 0963-8687