Items where Author is "Field, E. A."

Article

Field, E. A. and Shutler, M. F. (1991) "Hit or miss?": performance/target ratios as a measure of management control. OR Insight, 4 (4). pp. 23-27. ISSN 0953-5543

Field, E. A. and Shutler, M. F. (1990) Service with a smile: the public face of public sector industries. European Journal of Operational Research, 45 (2-3). pp. 356-367. ISSN 0377-2217

Shutler, M. F. and Field, E. A. (1989) The truth, the whole truth and nothing but the truth. European Journal of Operational Research, 38 (3). pp. 369-375. ISSN 0377-2217