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The value of bosses

Lazear, Edward P., Shaw, Kathryn L. and Stanton, Christopher (2014) The value of bosses. Working papers series. Social Sciences Research Network, Rochester, NY, USA.

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Abstract

How and by how much do supervisors enhance worker productivity? Using a company-based data set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality with one who is in the upper 10% of boss quality increases a team’s total output by more than would adding one worker to a nine member team. Workers assigned to better bosses are less likely to leave the firm. A separate normalization implies that the average boss is about 1.75 times as productive as the average worker.

Item Type: Monograph (Working Paper)
Official URL: http://www.ssrn.com/en/
Additional Information: © 2014 The Authors, Social Science Electronic Publishing
Divisions: Management
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Date Deposited: 14 Aug 2014 16:01
Last Modified: 15 Sep 2023 23:32
URI: http://eprints.lse.ac.uk/id/eprint/59022

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