Cordella, Antonio 
ORCID: 0000-0002-4468-7807
(2011)
Emerging standardization.
International Journal of Actor-Network Theory and Technological Innovation, 3 (3).
pp. 49-64.
ISSN 1942-535X
Abstract
This paper discusses the dynamics associated with the implementation and deployment of an information infrastructure designed to standardize work practices. The analysis is based on a case study conducted in a pharmaceutical R&D organization. The infrastructure in use, comprising a computerized system and surrounding organizational procedures, seems to support work practices not always as originally planned. The paper discusses the role played by local characteristics, contingencies, and practices in shaping a standardization protocol implemented to standardize work practices. Building on actor-network theory, the paper concludes that the standardization of work practices is the result of the dynamic interplay between technology and its users, rather than the consequence of a planned and well-defined design project.
| Item Type: | Article |
|---|---|
| Official URL: | http://www.igi-global.com/journal/international-jo... |
| Additional Information: | © 2011 IGI Global |
| Divisions: | Management |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management T Technology > T Technology (General) |
| Date Deposited: | 15 May 2012 09:30 |
| Last Modified: | 13 Sep 2024 23:11 |
| URI: | http://eprints.lse.ac.uk/id/eprint/43664 |
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