Cornford, Tony 
ORCID: 0000-0001-9202-1498, Doukidis, Georgios and Forster, D
(1994)
Experience with a structure, process and outcome framework for evaluating an information system.
Omega, 22 (5).
pp. 491-504.
ISSN 0305-0483
Abstract
There are a number of problems in assessing the quality and performance of any information system, but these are particularly acute when it is intended for use within a developing country environment. This paper presents the case for structured evaluation of such systems, based on experience with a medical decision-aid system for developing countries. The paper provides a framework to approach the evaluation task combining work in the area of information systems and health policy analysis. The model used is built around the three concepts of a system's structure, the process it supports and the outcome of its use. This three-part analysis is then applied at three main levels: that of the system's functioning, human and user perspectives and the overall impact of the system, in this case the impact on the health care system.
| Item Type: | Article |
|---|---|
| Official URL: | http://www.elsevier.com/locate/omega |
| Additional Information: | © 1994 Elsevier Science Ltd. |
| Divisions: | Management |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Date Deposited: | 24 Feb 2010 12:11 |
| Last Modified: | 14 Sep 2024 23:54 |
| URI: | http://eprints.lse.ac.uk/id/eprint/27129 |
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