How should we decide when to use artificial intelligence in decision-making?

Lordan, Grace, Will, Paris and Krpan, Dario ORCID: 0000-0002-3420-4672 (2022) How should we decide when to use artificial intelligence in decision-making? LSE Business Review (03 Nov 2022). Blog Entry.

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Abstract

Should organisations adopt artificial intelligence in their decision-making processes? Does AI work better than human judgment? In the case of recruitment decisions, Grace Lordan, Paris Will, and Dario Krpan write that AI-based methods lead to more efficient hiring decisions, increasing diversity of recruits and leading to the best performance in new hires. However, there is a problem of perceptions. Sentiment towards AI hiring is much more negative than sentiment towards human hiring.

Item Type:	Online resource (Blog Entry)
Official URL:	https://blogs.lse.ac.uk/businessreview/
Additional Information:	© 2022 The Author(s)
Divisions:	Psychological and Behavioural Science
Subjects:	H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management B Philosophy. Psychology. Religion > BF Psychology
Date Deposited:	18 Jan 2023 15:48
Last Modified:	11 Sep 2025 13:55
URI:	http://eprints.lse.ac.uk/id/eprint/117460

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