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The value of bosses

Lazear, Edward P. and Shaw, Kathryn L. (2014) The value of bosses. CEP Discussion Papers (CEPDP1318). Centre for Economic Performance, London School of Economics and Political Science, London, UK.

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Abstract

How and by how much do supervisors enhance worker productivity? Using a company-based data set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality with one who is in the upper 10% of boss quality increases a team’s total output by more than would adding one worker to a nine member team. Workers assigned to better bosses are less likely to leave the firm. A separate normalization implies that the average boss is about 1.75 times as productive as the average worker.

Item Type: Monograph (Discussion Paper)
Official URL: http://cep.lse.ac.uk/_new/publications/series.asp?...
Additional Information: © 2014 The Authors
Divisions: Centre for Economic Performance
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
JEL classification: C - Mathematical and Quantitative Methods > C1 - Econometric and Statistical Methods: General > C13 - Estimation
C - Mathematical and Quantitative Methods > C2 - Econometric Methods: Single Equation Models; Single Variables > C23 - Models with Panel Data
D - Microeconomics > D2 - Production and Organizations > D20 - General
L - Industrial Organization > L2 - Firm Objectives, Organization, and Behavior > L23 - Organization of Production
M - Business Administration and Business Economics; Marketing; Accounting > M5 - Personnel Economics > M50 - General
Sets: Research centres and groups > Centre for Economic Performance (CEP)
Date Deposited: 06 Jan 2015 12:48
Last Modified: 30 Jan 2019 12:18
Funders: Economic and Social Research Council
URI: http://eprints.lse.ac.uk/id/eprint/60611

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