Lazear, Edward P., Shaw, Kathryn L. and Stanton, Christopher (2014) The value of bosses. Working papers series. Social Sciences Research Network, Rochester, NY, USA.
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Abstract
How and by how much do supervisors enhance worker productivity? Using a company-based data set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality with one who is in the upper 10% of boss quality increases a team’s total output by more than would adding one worker to a nine member team. Workers assigned to better bosses are less likely to leave the firm. A separate normalization implies that the average boss is about 1.75 times as productive as the average worker.
| Item Type: | Monograph (Working Paper) |
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| Official URL: | http://www.ssrn.com/en/ |
| Additional Information: | © 2014 The Authors, Social Science Electronic Publishing |
| Divisions: | Management |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Date Deposited: | 14 Aug 2014 16:01 |
| Last Modified: | 11 Dec 2024 19:14 |
| URI: | http://eprints.lse.ac.uk/id/eprint/59022 |
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