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Lacity, Mary C., Solomon, Stan, Yan, Aihua and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554
(2011)
Business process outsourcing studies: a critical review and research directions.
Journal of Information Technology, 26 (4).
pp. 221-258.
ISSN 0268-3962
Lacity, Mary, Khan, Shaji, Yan, Aihua and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554
(2010)
A review of the IT outsourcing empirical literature and future research directions.
Journal of Information Technology, 25 (4).
pp. 395-433.
ISSN 0268-3962
Lacity, Mary C., Khan, Shaji A., Yan, Aihua and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554
(2012)
Mapping the IT outsourcing landscape: review and future directions.
In: Willcocks, Leslie P. and Lacity, Mary C., (eds.)
The New It Outsourcing Landscape: From Innovation to Cloud Services.
Palgrave Macmillan, Basingstoke, UK.
ISBN 9780230358812