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Reader, Tom W
ORCID: 0000-0002-3318-6388 and Gillespie, Alex
ORCID: 0000-0002-0162-1269
(2026)
The active patient: voicing and correcting behaviors by patients and families to ensure safety in healthcare organizations.
Safety Science, 193.
ISSN 0925-7535
Reader, Tom W
ORCID: 0000-0002-3318-6388
(2025)
Learning from healthcare complaints: challenges and opportunities.
BMJ Quality & Safety.
ISSN 2044-5415