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Soane, Emma ORCID: 0000-0001-6090-1212, Flin, Rhona, Macrae, Carl and Reader, Tom
ORCID: 0000-0002-3318-6388
(2025)
Editorial: organizational risk and the COVID-19 pandemic.
Journal of Occupational and Organizational Psychology, 98 (1).
ISSN 0963-1798
O’Dowd, Emily, Lydon, Sinéad, Rudland, Chris, Gillespie, Alex ORCID: 0000-0002-0162-1269, Ahern, Elaine, Ward, Marie E., Kane, Maria, Reader, Tom
ORCID: 0000-0002-3318-6388 and O’Connor, Paul
(2023)
Using a stakeholder co-design approach to develop interventions for quality improvement based on patient complaints.
International Journal of Healthcare Management.
ISSN 2047-9700
O'dowd, Emily, Lydon, Sin Eád, Lambe, Kathryn, Vellinga, Akke, Rudland, Chris, Ahern, Elaine, Hilton, Aoife, Ward, Marie E., Kane, Maria, Reader, Tom ORCID: 0000-0002-3318-6388, Gillespie, Alex
ORCID: 0000-0002-0162-1269, Vaughan, David, Slattery, Dubhfeasa and O'connor, Paul
(2022)
An analysis of complaints about hospital care in the Republic of Ireland.
International Journal for Quality in Health Care, 34 (2).
ISSN 1353-4505
Van Dael, Jackie, Gillespie, Alex ORCID: 0000-0002-0162-1269, Reader, Tom
ORCID: 0000-0002-3318-6388, Smalley, Katelyn, Papadimitriou, Dimitri, Glampson, Ben, Marshall, Daniel and Mayer, Erik
(2022)
Getting the whole story: integrating patient complaints and staff reports of unsafe care.
Journal of Health Services Research and Policy, 27 (1).
41 - 49.
ISSN 1355-8196