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Heard, Claire ORCID: 0000-0001-5667-6374, Fasolo, Barbara and Reutskaja, Elena (2022) It’s all about the SOUL! Why scorecard designers need to consider how to sort, order and use labelling to create smart scorecards. In: Mazar, Nina and Soman, Dilip, (eds.) Behavioral Science in the Wild. Behaviorally Informed Organizations. University of Toronto. Press. ISBN 9781487527518 (In Press)