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Tritter, Jonathon Q. and Fredriksson, Mio (2016) The handling of the junior doctors’ strike reinforces a vision of the NHS where key voices are neither sought nor listened to. Democratic Audit UK (23 Feb 2016). Website.
Mulcahy, Linda and Tritter, Jonathon Q. (1998) Pathways, pyramids and icebergs?: mapping the links between dissatisfaction and complaints. Sociology of Health and Illness, 20 (6). pp. 825-847. ISSN 0141-9889