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Doellgast, Virginia and Holtgrewe, Ursula (2012) A service union's innovation dilemma: limitations on creative action in German industrial relations. Work, Employment and Society, 26 (2). pp. 314-330. ISSN 0950-0170 (Submitted)
Doellgast, Virginia, Holtgrewe, Ursula and Deery, Stephen (2009) The effects of national institutions and collective bargaining arrangements on job quality in front-line service workplaces. Industrial and Labor Relations Review, 62 (4). pp. 489-509. ISSN 0019-7939