Items where Author is "Finnegan, David"

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Finnegan, David (2007) Implementing CRM - from technology to knowledge. John Wiley series in information systems. John Wiley & Sons, Chichester, UK. ISBN 9780470065266

Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 and Finnegan, David (2006) Knowledge sharing issues in the introduction of a new technology. Journal of Enterprise Information Management, 19 (6). pp. 568-590. ISSN 1741-0398

Finnegan, David and Willcocks, Leslie P. ORCID: 0000-0003-2572-9554 (2005) Knowledge issues in the introduction of CRM systems: tacit knowledge, psychological contracts, subcultures and impacts. In: The 13th European Conference on Information Systems, 2005-05-26 - 2005-05-28, Regensburg, Germany, DEU. (Submitted)