Bolander, Willy, Plouffe, Christopher R., Cote, Joseph A. and Hochstein, Bryan (2017) Is the customer king? LSE Business Review (03 Feb 2017). Website.
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Abstract
Sales and service staff need to consider and influence a portfolio of relationships, not only customers, write Willy Bolander, Christopher R. Plouffe, Joseph A. Cote and Bryan Hochstein
| Item Type: | Online resource (Website) |
|---|---|
| Official URL: | http://blogs.lse.ac.uk/businessreview/ |
| Additional Information: | © 2017 The Author(s) |
| Divisions: | LSE |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HF Commerce |
| Date Deposited: | 05 Jun 2017 09:43 |
| Last Modified: | 14 Sep 2024 01:23 |
| URI: | http://eprints.lse.ac.uk/id/eprint/79891 |
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