Burrows, Andy
(2012)
Government’s plan to transform the Post Office network must be partnered with improvements in service standards if it is to succeed.
British Politics and Policy at LSE
(08 Jun 2012).
Website.
Abstract
During the most recent Post Office closures, 2.7 million people had their say on the service that is vital to them. Andy Burrows argues that a new radical plan to make the post office network more sustainable will only work if significant improvements in service standards, consistency and reliability are pushed through simultaneously.
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