Zanela Saccol, Amarolinda Iara da Costa, Manica, Adriana and Elaluf-Calderwood, Silvia (2011) Innovation and adoption of mobile technology in public organizations: the IBGE case. Rae Revista de Administracao de Empresas, 51 (1). pp. 72-83. ISSN 0034-7590
Full text not available from this repository.Abstract
The use of Mobile and Wireless Information Technologies (MWIT) for provisioning public services by a government is a relatively recent phenomenon. This paper evaluates the results of MWIT adoption by IBGE (The Brazilian Institute of Geography and Statistics) through a case study. In 2007, IBGE applied 82,000 mobile devices (PDAs) for data gathering in a census operation in Brazil. A set of challenges for a large scale application of MWIT required intensive work involving innovative working practices and service goals. The case reveals a set of outputs of this process, such as time and cost reductions in service provision, improved information quality, staff training and increased organizational effectiveness and agility.
| Item Type: | Article |
|---|---|
| Official URL: | http://www.doaj.org/doaj?func=openurl&issn=0034759... |
| Additional Information: | © 2011 RAE. |
| Divisions: | Management |
| Subjects: | H Social Sciences > HE Transportation and Communications |
| Date Deposited: | 04 May 2012 09:32 |
| Last Modified: | 12 Dec 2024 00:00 |
| URI: | http://eprints.lse.ac.uk/id/eprint/43409 |
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