Barzelay, Michael ORCID: 0000-0003-3803-8947 and Moukheibir, Catherine (1996) Listening to customers. In: Perry, James L., (ed.) Handbook of Public Administration. Public administration series (2nd). Jossey-Bass, San Francisco, USA, pp. 527-536. ISBN 9780787901943
Full text not available from this repository.Item Type: | Book Section |
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Official URL: | http://www.josseybass.com/WileyCDA/ |
Additional Information: | © 1996 Jossey-Bass, Inc |
Divisions: | Government Public Policy Group Centre for Analysis of Risk & Regulation |
Subjects: | J Political Science > JF Political institutions (General) |
Date Deposited: | 01 Feb 2011 11:47 |
Last Modified: | 13 Sep 2024 15:05 |
URI: | http://eprints.lse.ac.uk/id/eprint/31945 |
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