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Generalized social exchange and its relevance to new era workplace relationships

Yoshikawa, Katsuhiko, Wu, Chia-huei and Lee, Hyun-Jung (2018) Generalized social exchange and its relevance to new era workplace relationships. Industrial and Organizational Psychology, 11 (3). pp. 486-492. ISSN 1754-9426

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Identification Number: 10.1017/iop.2018.100


To critically evaluate the relevance of social exchange theory (SET) to the contemporary workplace, Chernyak-Hai and Rabenu point out a number of factors that reshape work relationships and suggest how to apply and extend social exchange theory to understand the new era work relationships. However, in their discussion, they focus mainly on reciprocal exchange (RE) in dyadic relationships. The discussion completely overlooks another important form of social exchange, namely, generalized exchange (GE), which is increasingly relevant to contemporary organizations exactly because of the changes indicated by Chernyak-Hai and Rabenu. In this commentary, we briefly review prior investigations into GE across various social science disciplines and then point out its increasing relevance to organizations. Finally, we will discuss implications for future research in the industrial/organizational psychology (IOP) literature.

Item Type: Article
Official URL:
Additional Information: © 2018 Cambridge University Press
Divisions: Management
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Date Deposited: 29 Aug 2018 09:33
Last Modified: 01 Jan 2024 18:09

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