Good, Laura and Cooper, Rae (2016) When it’s not your job to be friendly with clients. LSE Business Review (17 Aug 2016). Blog Entry.
|
PDF
- Published Version
Download (132kB) | Preview |
Abstract
Firms need to step in when customers harass service staff, argue Laura Good and Rae Cooper
| Item Type: | Online resource (Blog Entry) |
|---|---|
| Official URL: | http://blogs.lse.ac.uk/businessreview/ |
| Additional Information: | © 2016 The Author(s); Online |
| Divisions: | LSE |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HQ The family. Marriage. Woman |
| Sets: | Collections > LSE Business Review Blog |
| Date Deposited: | 21 Apr 2017 11:49 |
| Last Modified: | 31 Jan 2019 05:23 |
| URI: | http://eprints.lse.ac.uk/id/eprint/74073 |
Actions (login required)
 |
View Item |
Download Statistics
Download Statistics