Library Header Image
LSE Research Online LSE Library Services

When it’s not your job to be friendly with clients

Good, Laura and Cooper, Rae (2016) When it’s not your job to be friendly with clients. LSE Business Review (17 Aug 2016). Website.

PDF - Published Version
Download (132kB) | Preview


Firms need to step in when customers harass service staff, argue Laura Good and Rae Cooper

Item Type: Online resource (Website)
Official URL:
Additional Information: © 2016 The Author(s)
Divisions: LSE
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HQ The family. Marriage. Woman
Sets: Collections > LSE Business Review Blog
Date Deposited: 21 Apr 2017 11:49
Last Modified: 01 Jul 2021 23:25

Actions (login required)

View Item View Item


Downloads per month over past year

View more statistics