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The ambivalent characteristics of connected, digitised products: case Tesla Model S

Lyyra, Antti K. and Koskinen, Kari M. (2016) The ambivalent characteristics of connected, digitised products: case Tesla Model S. In: Lundh Snis, Ulrika, (ed.) Nordic Contributions in IS Research. Lecture notes in business information processing (259). Springer International (Firm), Cham, Switzerland, pp. 57-69. ISBN 9783319435961

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Identification Number: 10.1007/978-3-319-43597-8_5


Connected, digitised products are assemblages that comprise digital and physical components and are linked to digital support infrastructures. Given that re-programmability of digital components allows a product designer to adopt a design philosophy that embraces incompleteness and continuous improvement, digitised (tangible) products may also become incomplete and open-ended if such a philosophy is embraced. This research uses Tesla Model S as a case study to explore the mutability of a passenger car over time. The results show that a type of a product that has traditionally been seen as stable may become open-ended, incomplete and mutable in terms of its specifications and functionality. This brings forward the relevance of complementary architectural frames and principles to conceptualise differing design cycles among physical and digital components in innovation and product management while also s

Item Type: Book Section
Official URL:
Additional Information: © 2016 Springer International Publishing Switzerland
Divisions: Management
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
T Technology > T Technology (General)
Date Deposited: 19 Aug 2016 14:13
Last Modified: 15 Jun 2024 23:15

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