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Workplace victimization among healthcare workers in Minnesota

Booth, Jonathan E. and Glomb, Theresa M. (2011) Workplace victimization among healthcare workers in Minnesota. CURA Reporter, 41 (3-4). pp. 37-47.

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Abstract

This year, more than one million U.S. workers will be kicked, pushed, punched, threatened, or otherwise victimized in the workplace. Workplace victimization is a serious security concern that affects all types of workplaces. However, one large and fast-growing segment of the workforce is most severely affected: healthcare. Approximately 50% of nonfatal workplace victimization occurs in nursing homes, hospitals, social-service settings, and long-term care environments. Despite these high rates, the Occupational Safety and Health Administration (OSHA) says that workplace victimization is underreported in healthcare environments because employees view victimization as “just part of the job.” In addition, victims may hesitate to report incidents because they perceive a lack of organizational support or fear they will be seen as poor performers. This article reports on a study of workplace victimization among Minnesota healthcare workers to determine its frequency and examine how healthcare workers appraise and cope with being victimized. The article summarizes results from two studies. In the first, the authors examined nursing-home workers’ general experiences of being victimized by patients and residents and how workers emotionally and cognitively appraise and cope. In the second study, the authors asked healthcare workers to provide details about how they appraised and coped with the most egregious aggressive event they experienced in the past year. The article concludes with recommendations for addressing the problem of workplace victimization in the healthcare industry.

Item Type: Article
Official URL: http://www.cura.umn.edu/
Additional Information: © 2011 The Regents of the University of Minnesota
Divisions: Management
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Sets: Departments > Management
Research centres and groups > Employment Relations and Human Resource Management Group
Collections > United States Collection
Date Deposited: 07 Apr 2016 12:47
Last Modified: 10 Jul 2020 23:28
Funders: Faculty Interactive Research Program (FIRP), CURA
URI: http://eprints.lse.ac.uk/id/eprint/65975

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