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Leading professionals: a science, a philosophy and a way of working

Pepper, Alexander ORCID: 0000-0003-4927-809X (2002) Leading professionals: a science, a philosophy and a way of working. Journal of Change Management, 3 (4). pp. 349-360. ISSN 1469-7017

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Identification Number: 10.1080/714023848


This paper argues that complexity theory provides some unique insights into the management and leadership of professionals and other knowledge workers. It explains how the philosophy of servant-leadership, based on the writing of Robert K. Greenleaf, is particularly appropriate in the context of professional services firms. It considers some of the practical tools for managers and leaders found in the work of Joseph L. Badaracco Jr. Finally, it examines how a number of these principles have been applied in one part of PricewaterhouseCoopers, the author's own firm.

Item Type: Article
Official URL:
Additional Information: © 2002 Taylor & Francis
Divisions: Management
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Date Deposited: 09 Sep 2011 08:49
Last Modified: 16 May 2024 00:04

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