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Raising the bar: strategic multi-criteria decision analysis

Montibeller, Gilberto and Franco, L. Alberto (2011) Raising the bar: strategic multi-criteria decision analysis. Journal of the Operational Research Society, 62 (5). pp. 855-867. ISSN 0160-5682

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Abstract

This paper discusses the use of multi-criteria decision analysis for supporting strategic decision making in organisations. It begins by exploring the notions of strategic decisions and the strategic decision-making process. We suggest that structuring strategic objectives, dealing with high levels of uncertainty about the future, as well as considering the interconnectedness of strategic options and their long-term consequences are key aspects of strategic decision making support. We then consider the discursive nature of the processes within which strategic decisions are created and negotiated. Our exploration of these concepts leads us to propose a number of adaptations to the standard multi-criteria decision analysis approach, if it were to provide effective strategic decision support, particularly in strategy workshops. We make suggestions on how to implement these proposals, and illustrate their potential with examples drawn from real-world interventions in which we have provided strategic decision support.

Item Type: Article
Official URL: http://www.palgrave-journals.com/jors/index.html
Additional Information: © Operational Research Society Ltd.
Library of Congress subject classification: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Q Science > Q Science (General)
Sets: Research centres and groups > Management Science Group
Departments > Management
Rights: http://www.lse.ac.uk/library/usingTheLibrary/academicSupport/OA/depositYourResearch.aspx
Date Deposited: 20 May 2011 10:24
URL: http://eprints.lse.ac.uk/36180/

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