Wagner, E.L. and Scott, Susan V. ORCID: 0000-0002-8775-9364 (2001) Unfolding new times: the implementation of enterprise resource planning into an academic administration. Working paper series (98). Department of Information Systems, London School of Economics and Political Science, London, UK.
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Abstract
This paper analyzes one of the first ERP implementation projects within a prestigious US university, an initiative that opened organizational ‘doors’ to multiple narratives of the unknown whose presence challenged system localization efforts.. We use an interpretive, case-study-based narrative methodology adopting a time sensitive, actor-network perspective, to highlight he University’s choice to implement a standard ERP package and the negotiations that allowed the technology to be compromised. Much of the research in this area has tended toward snapshot actor-network analyses that foreground the agency and role of technology in negatively subverting ERP projects. This study provides a more balanced conceptualization of computer-mediated change efforts, where the ‘locally accepted’ ERP system results from a highly progressive and non-liner process of translation involving negotiations with many alien influences. Small, punctuated moments are interwoven to affect change and result in the future becoming colonized through the unfolding of day-to-day events.
Item Type: | Monograph (Working Paper) |
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Official URL: | http://www.lse.ac.uk/collections/informationSystem... |
Additional Information: | © 2001 The Authors |
Divisions: | Management Centre for Economic Performance Centre for Analysis of Risk & Regulation |
Subjects: | L Education > LB Theory and practice of education > LB2300 Higher Education Q Science > QA Mathematics > QA76 Computer software T Technology > T Technology (General) |
Date Deposited: | 07 Apr 2011 15:56 |
Last Modified: | 13 Sep 2024 19:45 |
URI: | http://eprints.lse.ac.uk/id/eprint/33921 |
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