Barzelay, Michael and Moukheibir, Catherine (1996) Listening to customers. In: Perry, James L., (ed.) Handbook of Public Administration. Public administration series (2nd). Jossey-Bass, San Francisco, USA, pp. 527-536. ISBN 9780787901943
Full text not available from this repository.| Item Type: | Book Section |
|---|---|
| Official URL: | http://www.josseybass.com/WileyCDA/ |
| Additional Information: | © 1996 Jossey-Bass, Inc |
| Divisions: | Government Public Policy Group Centre for Analysis of Risk & Regulation |
| Subjects: | J Political Science > JF Political institutions (General) |
| Date Deposited: | 01 Feb 2011 11:47 |
| Last Modified: | 15 Sep 2023 08:46 |
| URI: | http://eprints.lse.ac.uk/id/eprint/31945 |
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