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Problem structuring methods for large group interventions

Shaw, D., Westcombe, M., Hodgkin, J. and Montibeller, G. (2004) Problem structuring methods for large group interventions. Journal of the Operational Research Society, 55 (5). pp. 453-463. ISSN 0160-5682

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Identification Number: 10.1057/palgrave.jors.2601712


Problem structuring methods (PSMs) aim to build shared understanding in a group of decision makers. This shared understanding is used as a basis for them to negotiate an agreed action plan that they are prepared to help implement. Engaging in a social process of negotiation with a large number of people is difficult, and so PSMs have typically focused on small groups of less than 20. This paper explores the legitimacy of deploying PSMs in large groups of people (50–1000), where the aim is to negotiate action and build commitment to its implementation. We review the difficulties of facilitating large groups with PSMs, drawing heavily on our experience of working with over 25 large groups. We offer a range of lessons learned and suggest concrete approaches to facilitating large groups to achieve the objectives of PSMs. This paper contributes to the evaluation and development of PSMs.

Item Type: Article
Official URL:
Additional Information: © 2004 Operational Research Society Ltd.
Divisions: Management
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Date Deposited: 03 Mar 2010 16:10
Last Modified: 07 Dec 2023 08:21

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