Montibeller, G., Belton, V., Ackermann, F. and Ensslin, L. (2008) Reasoning maps for decision aid: an integrated approach for problem-structuring and multi-criteria evaluation. Journal of the Operational Research Society, 59 (5). pp. 575-589. ISSN 0160-5682
This paper proposes a tool for multi-criteria decision aid to be referred to as a Reasoning Map. It is motivated by a desire to provide an integrated approach to problem structuring and evaluation, and in particular, to make the transition between these two processes a natural and seamless progression. The approach has two phases. In the first one, the building of a Reasoning Map supports problem structuring, capturing a decision maker's reasoning as a network of means and ends concepts. In the second phase, this map is enhanced, employing a user-defined qualitative scale to measure both performances of decision options and strengths of influence for each means–end link. This latter phase supports the decision maker in evaluating the positive and negative impacts of an action through synthesis of the qualitative information. A case study, which investigates the use of the method in practice, is also presented.
|Additional Information:||© 2008 Operational Research Society Ltd.|
|Uncontrolled Keywords:||cognitive mapping, multiple criteria evaluation, qualitative decision analysis, soft-hard OR integration|
|Library of Congress subject classification:||H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management|
|Sets:||Departments > Management|
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