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Supporting the allocation of software development work in distributed teams with multi-criteria decision analysis

Barcus, Ana and Montibeller, Gilberto (2008) Supporting the allocation of software development work in distributed teams with multi-criteria decision analysis. Omega: the International Journal of Management Science, 36 (3). pp. 464-475. ISSN 0305-0483

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Abstract

In the fast moving software industry, projects have been increasingly developed by distributed teams, which are located in geographically remote offices and collaborate using information communication technologies. In such environments, project distribution presents specific challenges, as work in distributed teams increases project technical complexity, communication lines multiply and stakeholders’ interests may be divergent. Despite the importance and complexity of this type of problem, it seems that there is a lack of reports, in the literature, of systems that could support these decisions. This paper presents a real-world case study, where we developed a multi-criteria model for supporting the distributed team work allocation decision for a major global software company. It was developed with a group of software development project managers, using decision conferencing and multi-attribute value analysis. The model deals not only with software engineering attributes, but also “soft” and strategic issues, like team satisfaction and training opportunities. We also discuss some issues and challenges faced during this modelling process.

Item Type: Article
Official URL: http://www.omegajournal.org/
Additional Information: © 2006 Elsevier Ltd.
Library of Congress subject classification: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Sets: Departments > Management
Rights: http://www.lse.ac.uk/library/usingTheLibrary/academicSupport/OA/depositYourResearch.aspx
Date Deposited: 03 Mar 2010 16:35
URL: http://eprints.lse.ac.uk/27204/

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