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Not all responses to breach are the same: a longitudinal study examining the interconnection of social exchange and psychological contract processes in organizations

Dulac, Tanguy, Coyle-Shapiro, Jacqueline A-M., Henderson, David J. and Wayne, Sandy J. (2008) Not all responses to breach are the same: a longitudinal study examining the interconnection of social exchange and psychological contract processes in organizations. Academy of Management Journal, 51 (6). pp. 1079-1098. ISSN 0001-4273

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Abstract

We examine psychological contract breach and violation as they occur within social exchange relationships to account for employee outcomes. Results of a longitudinal study suggest that contract breach partially mediated the effects of POS and LMX (Time 1) on turnover intentions (Time 2). POS and LMX (Time 1) moderated the relationship between breach and violation (Time 2). Violation fully mediated the effects of breach on commitment and trust and partially mediated the effect of breach on turnover intentions. These findings highlight the interconnection of social exchange and psychological contract processes.

Item Type: Article
Official URL: http://journals.aomonline.org/amj/
Additional Information: © 2008 Academy of Management
Library of Congress subject classification: B Philosophy. Psychology. Religion > BF Psychology
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Sets: Research centres and groups > Employment Relations and Organisational Behaviour Group
Departments > Management
Rights: http://www.lse.ac.uk/library/usingTheLibrary/academicSupport/OA/depositYourResearch.aspx
Date Deposited: 11 Aug 2009 15:10
URL: http://eprints.lse.ac.uk/24812/

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