Ingram, Kyle and Antunes, Bethania 
ORCID: 0000-0003-3589-2347
(2024)
Stonegate: managing mental health and fostering resilience.
Ivey Publishing.
Abstract
A pub general manager (GM) at Stonegate Group (Stonegate), the largest pub company in the United Kingdom, was navigating severe personal and professional challenges related to mental health. Despite her career successes, she faced intense stress during a leadership program, leading to panic attacks and a subsequent breakdown. Her transition to a new role exacerbated her struggles, highlighting the pressures and mental health issues prevalent in the hospitality industry. With support from Stonegate’s human resources (HR) and a new line manager, the GM was able to successfully rebuild her career, demonstrating resilience and the importance of organizational support in employee well-being. This case can be used in HR management, organizational behaviour, and leadership and development courses and modules at the undergraduate and postgraduate levels. After working through the case and assignment questions, students will be able to do the following: Analyze how career progression and changes in job roles can affect an individual’s mental health. Apply theoretical frameworks from HR management and employee well-being to assess and improve HR practices in handling employee mental health issues. Enhance communication and empathetic listening skills by engaging in role-play exercises, focusing on sensitive conversations about mental health between employees and line managers. Identify and implement effective strategies and interventions that support employee well-being and career development, ensuring alignment with organizational values and culture.
| Item Type: | Other |
|---|---|
| Official URL: | https://www.iveypublishing.ca/s/ |
| Divisions: | Management |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management B Philosophy. Psychology. Religion > BF Psychology |
| Date Deposited: | 14 Feb 2025 13:42 |
| Last Modified: | 14 Feb 2025 15:45 |
| URI: | http://eprints.lse.ac.uk/id/eprint/127309 |
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