How a regulated utility innovates without breaking things

Gonzalez-Uribe, Juanita and Klingler-Vidra, Robyn (2024) How a regulated utility innovates without breaking things. LSE Business Review (12 Apr 2024). Blog Entry.

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Abstract

Safety and stability are essential for public utilities. But they face pressure to innovate to keep up with technological innovation, environmental threats and consumer demands. Can they move fast without breaking things? Juanita Gonzalez-Uribe and Robyn Klingler-Vidra studied open innovation programmes undertaken by United Utilities, which serves England’s north-west. They found that UU’s approach unlocks employee talent, attracts start-ups as partners and ignites a culture of innovation across the organisation.

Item Type:	Online resource (Blog Entry)
Official URL:	https://blogs.lse.ac.uk/businessreview/
Additional Information:	© 2024 The Author(s)
Divisions:	Finance
Subjects:	H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Date Deposited:	30 May 2024 08:42
Last Modified:	30 May 2024 08:42
URI:	http://eprints.lse.ac.uk/id/eprint/123464

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