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Empathy is a business skill

Zimmermann, Allyson (2022) Empathy is a business skill. LSE Business Review (07 Feb 2022). Blog Entry.

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Abstract

A large body of research shows that empathy is a skill that can be learned and developed. Catalyst surveyed nearly 900 US employees working across industries to understand how having an empathic leader affected their experiences at work. Allyson Zimmermann writes that empathy is a hard business skill that affects an organisation’s bottom line by increasing productivity, creativity and employee engagement.

Item Type: Online resource (Blog Entry)
Official URL: https://blogs.lse.ac.uk/businessreview/
Additional Information: © 2022 The Author
Divisions: LSE
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
B Philosophy. Psychology. Religion > BF Psychology
Date Deposited: 25 Apr 2022 13:26
Last Modified: 25 Apr 2022 13:26
URI: http://eprints.lse.ac.uk/id/eprint/113957

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