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Communication within firms: evidence from CEO turnovers

Impink, Stephen Michael, Prat, Andrea and Sadun, Raffaella (2021) Communication within firms: evidence from CEO turnovers. CEP Discussion Papers (1796). Centre for Economic Performance, LSE, London, UK.

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This paper uses novel, firm-level measures derived from communications metadata before and after a CEO transition in 102 firms to study if CEO turnover impacts employees' communication flows. We find that CEO turnover leads to an initial decrease in intra-firm communication, followed by a significant increase approximately five months after the CEO change. The increase is driven primarily by vertical (i.e. manager to employee) communication. Greater increases in communication after CEO change are associated with greater increases in firm market returns.

Item Type: Monograph (Discussion Paper)
Official URL:
Additional Information: © 2021 The Authors
Divisions: STICERD
Centre for Economic Performance
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Date Deposited: 01 Mar 2022 10:39
Last Modified: 16 May 2024 12:23

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