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Can governments use technological innovation to regain the trust of citizens?

Prabhu, Jaideep (2021) Can governments use technological innovation to regain the trust of citizens? LSE Business Review (14 May 2021). Blog Entry.

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Abstract

People tend to trust their governments less than they trust business, the media, and NGOs. Jaideep Prabhu writes that our experience with big tech companies has made us expect the same level of convenience and responsiveness from public services such as healthcare, education, and the judicial system. He suggests four principles to help governments innovate and catch up with big tech.

Item Type: Online resource (Blog Entry)
Official URL: https://blogs.lse.ac.uk/businessreview/
Additional Information: © 2021 The Author
Divisions: LSE
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Date Deposited: 23 Jul 2021 10:54
Last Modified: 23 Jul 2021 10:54
URI: http://eprints.lse.ac.uk/id/eprint/111267

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