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Virtual inclusion in the City

Lordan, Grace (2020) Virtual inclusion in the City. . The Inclusion Initiative, LSE, London, UK.

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On March 16th 2020 the UK Prime Minister Boris Johnson started giving the nation daily updates urging its citizens to work from home as part of the COVID-19 response. Even before that date, over in the City of London, many firms had introduced working from home for a large proportion of their workers, expecting that they would soon no longer be able to travel to site. Therefore, throughout March 2020, as part of the COVID-19 response, financial and professional services firms made the transition from physical workspaces to virtual ones, with limited or no planning time. Soon, save for those people nominated as key workers, such as certain traders and salespersons, the majority of employees from the City of London were working at home. In order to understand the obstacles that stand in the way of virtual inclusion for the City of London’s workers, Dr Grace Lordan went on a virtual listening tour engaging 35 of its most senior leaders who work in financial and professional services in the City of London. The aim was to identify their perceived obstacles to enhancing virtual inclusion in their firm during the COVID-19 response. Ten major obstacles were identified, each with a set of three independent actions that can be easily pursued to enhance virtual inclusion in the firm, with a view to benefiting business outcomes now.

Item Type: Monograph (Report)
Official URL:
Additional Information: © 2020 The Author
Divisions: Psychological and Behavioural Science
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
B Philosophy. Psychology. Religion > BF Psychology
R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
H Social Sciences > HV Social pathology. Social and public welfare. Criminology
Date Deposited: 25 Jun 2020 08:57
Last Modified: 16 May 2024 13:31

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