Speaking up to prevent harm: a systematic review of the safety voice literature

Noort, Mark C., Reader, Tom W. and Gillespie, Alex ORCID: 0000-0002-0162-1269 (2019) Speaking up to prevent harm: a systematic review of the safety voice literature. Safety Science, 117. pp. 375-387. ISSN 0925-7535

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Abstract

Safety voice is the act of speaking up about safety in order to prevent accidents and physical harm. It occurs across contexts (e.g., healthcare, aviation, construction, mountaineering, high-risk sports) and understanding the phenomenon enables interventions. Despite recent interest, however, it remains unclear how safety voice (i) differs conceptually from employee voice, (ii) is delineated across levels of analysis, and (iii) could be optimally investigated. Addressing this, we identified 48 articles, and integrated 256 safety voice antecedents, 7 pragmatics and 23 outcomes into an ecological framework. Overlap was found with employee voice concepts and methodologies, especially for the behavioural nature of speaking-up. Nonetheless, safety voice appeared unique in terms of the content of the raised message (e.g., limited to safety), the context and person speaking-up, identified antecedents (e.g., hazard-specific antecedents), and methodological challenges (e.g., operationalisation of victimhood). Our proposed safety voice framework provides a novel approach to safety voice that is ecological and indicates interventions for mitigating physical harm.

Item Type:	Article
Additional Information:	© 2019 The Authors
Divisions:	Psychological and Behavioural Science
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Date Deposited:	13 May 2019 13:42
Last Modified:	12 Dec 2024 01:45
URI:	http://eprints.lse.ac.uk/id/eprint/100774

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