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Bauer, Martin W. (1991) Resistance to change - a monitor of new technology. Systems Practice, 4 (3). pp. 181-196. ISSN 0894-9859
Livingstone, Sonia (1991) Audience reception : the role of the viewer in retelling romantic drama. In: Curran, James and Gurevitch, Michael, (eds.) Mass Media and Society. Hodder Arnold (Firm), London. ISBN 0340884991