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Doellgast, Virginia, Nohara, Hiroatsu and Tchobanian, Robert (2009) Institutional change and the restructuring of service work in the French and German telecommunications industries. European Journal of Industrial Relations, 15 (4). pp. 373-394. ISSN 1461-7129
Doellgast, Virginia, Nohara, Hiroatsu and Tchobanian, Robert (2008) Collective bargaining and the restructuring of service work in the French and German telecommunications industries. In: Alfred P. Sloan Foundation Industry Studies Annual Conference, 2008-05-01 - 2008-05-02, Boston MA, United States, USA. (Submitted)