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Phillips, L.D., Humphreys, P., Embrey, D. and Selby, D.L. (1990) A socio-technical approach to assessing human reliability. In: Oliver, Robert M. and Smith, James Q., (eds.) Influence Diagrams, Belief Nets and Decision Analysis. Wiley series in probability & statistics. John Wiley & Sons, West Sussex, UK, pp. 253-276. ISBN 9780471923817