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Newell, S., Scarbrough, H., Robertson, Maxine and Galliers, Robert D. (2002) The importance of process knowledge for cross project learning: evidence from a UK hospital. In: Hicss: Proceedings of the 35th Annual Hawaii International Conference on System Sciences. IEEE, pp. 1019-1028. ISBN 0769514359
Robertson, Maxine, Sorensen, Carsten ORCID: 0000-0002-2002-9383 and Swan, Jacky (2001) Survival of the leanest : intensive knowledge work and groupware adaptation. Information Technology and People, 14 (4). pp. 334-352. ISSN 0950-3845