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Galliers, Robert D. and Newell, Sue (2002) Electronic commerce and strategic change within organizations: lessons from two cases. In: Tan, Felix B, (ed.) Advanced Topics in Global Information Management. Advanced topics in global information management series (1). Idea Group Publishing, Hershey, PA, pp. 12-24. ISBN 9781930708433
Galliers, Robert D., Huang, Jimmy. C and Newell, Sue (2002) Enterprise resource planning and knowledge management systems: an empirical account of organizational efficiency and flexibility. In: Hossain, Liaquat, Patrick, Jon David and Rashid, Mohammad A, (eds.) Enterprise Resource Planning: Global Opportunities and Challenges. Idea Group Publishing, Hershey, PA, pp. 97-115. ISBN 9781930708365
Newell, Sue, Pan, Shan L., Galliers, Robert D. and Huang, Jimmy C. (2001) The myth of the boundaryless organization. Communications of the ACM, 44 (12). pp. 74-76. ISSN 0001-0782
Galliers, Robert D. and Newell, Sue (2001) Electronic commerce and strategic change within organisations: lessons from two cases. Journal of Global Information Management, 9 (3). pp. 15-22. ISSN 1062-7375